Account FAQs - System and Technical Support

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Account Questions

How do I open an account?

The application page can be accessed through the accounts menu. You will be asked to provide your personal details. After you have submitted this information your email needs to be verified through an email sent to your inbox. Shortly after, you will receive the application form, finalized with your personal details

In order to complete the application process you will need to send us the application form plus a valid ID and proof of residency. You will be notified by email as soon as your account is open.

How do I fund my account?

Many financial institutions are accepted by Saxo Bank.

Please visit our account funding information page for more information on our payment options.

How do I trade Saxo Bank's products?

Saxo Bank has developed three trading platforms to suit every trader's needs. All platforms provide a wide range of comprehensive tools and resources.

SaxoTrader offers full access to all market information and technical tools

The web based SaxoWebTrader provides easy access from every pc without any installation.

With SaxoMobileTrader you will have instant access to the global markets from your mobile phone

How secure is trading through SaxoTrader?

Saxo Bank offers client a very secure trading environment. Authentication within SaxoTrader relies on an RSA 1024-bit key. This key is generated and stored on the client workstation. An RC4 128-bit key is used for encrypting data traffic between the trading platform and the bank.

What are my trading costs and spreads?

Please visit our Commissions, Charges and Margin Schedule. for an overview of the trading costs, commissions and charges for our products.

What is the minimum account size?

To open a private Saxo account, an initial deposit is required. To open a private Saxo account the minimum initial deposit is USD 10,000. To open a Saxo Premium account an initial deposit of at least USD 100,000 is required.

What products will I be able to trade?
Saxo Bank offers competitive margin trading on 155+ Forex Currency Crosses, including spot gold and silver. We also offer Forex options for almost 40 currency pairs.
How are my funds protected at Saxo Bank?

Saxo Bank is a reputable investment bank and as our financial results show, a very healthy organization. In the unlikely event that Saxo Bank should suspend its payments or go into bankruptcy our clients' funds are protected by Guarantee Fund for Depositors and Investors supervised by the Danish Ministry of Economics and Business Affairs.

Click here for more information.

Contact Saxo Bank

If you would like to speak with Saxo Bank about opening an account or if you have experienced any difficulties in becoming a client, please contact us on:

P: 1 800 961 0169
F: +44 (0) 207 151 2001
E: e2private-uk@saxobank.com